Home / How-To / Unable to access Desktop files and folders on macOS Catalina? Try this

Unable to access Desktop files and folders on macOS Catalina? Try this

A number of customers are experiencing an consumer account associated situation on macOS Catalina. After upgrading to the newest macOS Catalina 10.15.1, customers are unable to open any information or folders which can be on their desktop. Makes an attempt to open information by double-clicking ends in an error message saying the doc can’t be opened. The system doesn’t permit customers to pull the file or folder into trash.


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Apparently, while you restart the Mac and take a look at accessing the paperwork or folders in your desktop, it really works for some time till the issue reveals up once more. Resetting dwelling folder permissions, or making an attempt to log off of iCloud and log again in didn’t do a lot in fixing this drawback.

Greatest guess is that the difficulty is expounded with a background course of that’s hooked up when the consumer account is signed-on. 

A workaround that appears to be working for a lot of customers confronted with this situation is to create a brand new consumer account, take a look at accessibility of desktop gadgets after which log again in with the unique account.

Repair desktop information entry points on macOS Catalina

Listed below are the steps it is advisable observe in an effort to workaround this situation:

  1. Begin with  > System Preferences > Customers and TeamsUnable to access desktop files on macOS Catalina
  2. Click on on the ‘Lock’ icon and enter your credentialsmacOS Catalina Desktop folder access issues
  3. Click on on ‘+’ so as to add a brand new consumer account to your Mac
  4. Set-up a brand new consumer account ( We used ‘workaround’ because the u_id)macOS Catalina desktop items cannot be accessed
  5. Log off of your MacBook and log in utilizing this new consumer account 
  6. Examine your desktop entry by transferring information/folders to desktop
  7. Log off and restart your MacBook
  8. Now log back-in together with your unique user-id and credentials

You must be capable to entry your desktop information and folders. This situation in macOS Catalina 10.15.1 has been nicely documented in Apple dialogue boards and different locations. When testing within the new 10.15.2 beta, we didn’t discover this situation, signifying that this needs to be fastened when Apple releases its latest macOS Catalina replace. ( Fingers crossed!)

You may additionally wish to discover and examine your consumer account for corrupt entries by following our detailed information on this topic. 

How-To Fix Corrupt User Accounts in macOS

Please tell us if the workaround fastened your situation or when you have different points associated to accessing your Mac desktop information or folders.

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