Home / Bug Watch / Pixel 4 Snapchat, Instagram videos plagued by maddening ‘clicking’ sounds (Update: System-wide fix likely coming soon)

Pixel 4 Snapchat, Instagram videos plagued by maddening ‘clicking’ sounds (Update: System-wide fix likely coming soon)

At launch, no Pixel is with out its points, and the latest drawback may sound a bit acquainted for these of you that keep in mind the Pixel 2. A minority of Pixel Four house owners are experiencing what’s alternately described as a popping, clicking, or tapping sound in movies recorded by third-party apps like Snapchat and Instagram. Not all items look like affected (we’ve inconsistent experiences with it in-house), however based mostly on the instance under, it looks like it might be fairly annoying.


Demonstration movies (by @604kev) recorded within the inventory Google Digicam app (left) and Instagram (proper). Discover the common “tapping” or “clicking” within the Instagram video.

The problem manifests as you may hear above, with video recorded on the Pixel Four by no less than some third-party apps exhibiting a rhythmic clicking or tapping noise, type of like a scratched LP being performed. Be aware that not all strategies of recording video are affected. The problem happens with third-party apps like Snapchat and Instagram, in addition to within the AR-augmented Playground mode of Google Digicam, however movies recorded within the inventory digital camera app’s regular “video” mode are unaffected.

One other instance with ongoing audio is just under:

We have been capable of verify the difficulty is current on no less than one gadget across the Android Police digital workplaces, and it is potential that loud or steady sounds exaggerate the difficulty, based mostly on our exams.

On the time of writing, the amount of studies associated to the difficulty is pretty low (by our requirements), with solely a handful of studies outdoors a bigger thread on the Google help boards. We aren’t positive if that is as a result of number of methods the difficulty might be described, the truth that it solely appears to occur with video recorded in third-party apps, if there is a lack of overlapping demographics, or if not all Pixel 4s are affected. Regardless of the rationalization, the examples make it clear that this can be a real (and annoying) subject for those who have it.


Ambient noise may exaggerate the difficulty (as demonstrated above). Be aware the identical points do not happen in Google Digicam, even with sturdy background noise.

Within the meantime, a product knowledgeable on Google’s product boards has escalated the difficulty, and people affected are invited to ship suggestions by the Google Digicam and Settings apps.


Replace 1: 2019/11/12 4:15pm PST by Ryne Hager

Fixes coming

A Googler on the Pixel Telephone Assist boards has chimed in on one of many related threads with a press release concerning the difficulty, claiming it is going to be mounted quickly:

It is not clear if the repair, which is anticipated to roll out “within the coming days,” will occur by way of the affected apps or an replace to the telephones themselves, nevertheless it ought to occur ultimately. We should always notice, one among our affected tipsters nonetheless suffers the identical drawback on the most recent model of the Instagram app.

Within the meantime, Google encourages these affected by the issue to file content material by way of the primary digital camera first, after which individually add it to the social media app or website in query.


Replace 2: 2019/11/21 3:47pm PST by Ryne Hager

Mounted in video recorded by way of Playground

Based mostly on studies in addition to our personal exams, a repair appears to have rolled out to the Playground app. Nevertheless, the difficulty remains to be current in apps like Snapchat and Instagram.

Initially, we had hoped {that a} repair would debut by a system replace, fixing this subject for the Pixel Four in all apps directly. But when this Playground-specific repair is any indicator, it might in the end be as much as the apps and, due to this fact, particular person app builders to repair this subject. Which may imply important delays for some apps or an absence of fixes in any respect in some instances. Builders do are likely to prioritize points by the variety of clients affected, and Pixels do not precisely promote effectively.


Replace 3: 2019/12/02 3:56pm PST by Stephen Schenck

Google’s replace notes for its December patches point out a Pixel 4 “repair for background audio static in third-party digital camera apps.” Whether or not or not these clicks and pops rely as “static” however, that positive sounds just like the system-level repair we would been hoping for. The replace will not land for Pixel Four telephones till subsequent week, so we’ll circle again round to substantiate then.

About Ryne Hager

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